Amazing! Jenn Smith and Twig did a phenomenal job at our wedding. We are still getting compliments on our centerpieces and bouquets. People were actually taking pictures of my mother's wrist corsage because it was absolutely gorgeous! They are easy to work with and carried out our creative vision perfectly!
I'll admit, we did a little one stop shopping when we picked the Westin for both our ceremony and reception sites, but BOY did it pay off! The food was fantastic and exactly what you would expect from a top hotel and the service was phenomenal. We actually had guests say they felt like superstars from the way they were treated by the staff. Will Krupp our Catering Sales and Event person was just a peach to work with and everyone at the hotel was extremely friendly and helpful. Most of the Westin ballrooms were recently redone so the place does not look as convention-y as you would think.
Great location but very outdated. Our food came out at all separate times, but when it did it was yummy. The place definitely has a few kinks to work out. Especially the small, not-so-clean bathrooms.
Our second room block was here and they were EXTREMELY helpful in the room block process. They were even more helpful when it came to handing out welcome baskets to guests. I would and have suggested any Back Bay wedding to block rooms here. Rooms are decently priced and very clean and nice.
Very unaccommodating. Reminded me of why we chose Starwood and the Westin as opposed to a Marriott property. They claimed they lost my reservation for breakfast/brunch so I had to forgo our breakfast very late in the game. They said you could not book a party of 10 or more and my reservation did not exist! Um...I booked it IN PERSON! This was actually the very first time I've ever called an establishment to complain. Of course, being the classy restaurant they are, they called back and yelled at me! Twice! Not one of my best moments. Kind of a blessing in disguise. I learned never to trust a place that has a carpeted breakfast buffet. Too bad because they have a pretty yummy breakfast.
We had our Rehearsal Dinner Post Party here! Awesome! Costs nothing to reserve tables but each person has to pay their own admission (unless the bride and groom choose to). Everyone loved it! There isn't a full full bar but whatever they had seemed to suffice! Ha ha! Private rooms are also available for somewhat small groups.
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