Sarah & the staff at Mansion Hill Inn exceeded any experiences we have had around the world at 5 star hotels. No request was too much, and everything was exquisite. The Mansion Hill Inn is the best kept secret in Madison!
Vicki & staff from Chez Vous did a phenomenal job. Our guests are still raving about the fantastic food a month later. Her food was far superior to the other vendors we considered for the occasion.
In my line of work, I have hired numerous musicians from string quartets to 10 piece bands to spanish guitarists to rock bands. I don't complement lightly, but Mike is extremely talented. And while many musicians at his level of talent can be difficult to work with, Mike was a breeze! What a wonderful gift to have 4 original scores for our wedding! Mike played through his planned breaks and our guest thoroughly enjoyed him. Francie has an amazing, sultry voice and added a lot of fun to our reception. We highly recommend them!
In all the weddings I have ever been to, this is the very best wedding cake I have ever had. And our guests said the same. The cake was an elegant work of art, but so darn tasty that people had seconds & thirds!
We made gift bags to welcome our out of town guests. We had to pay the Concourse $3 per bag just to have their staff hand them out at check-in. Then, many of our guests didn't even get their bags at check in & we had to tell them to go back & ask for them when they returned to their hotel that evening.
We had listed the Dayton St Grille (the hotel's restaurant) on the list of preferred restaurants in the area. When 13 of our guests asked to be seated for dinner, they were told the kitchen couldn't take them even though the restaurant was mostly empty. The excuse given was that they had taken a party of 16 earlier in the evening. What kind of restaurant are they running if they can only accommodate 1 large group per day?!
My elderly uncle uses a cane. He went to the front desk & asked for shuttle service to another venue 3 blocks away & was told "Pinckney & Gilman is way out in the country" and they couldn't take him that far. Are you kidding me? The same shuttle had taken several other guests to & from Mansion Hill Inn. What on earth kind of service are they offering when they leave an elderly man using a cane to walk 3 blocks up hill?
I would NEVER recommend the Concourse! Their sales department is very friendly, but their front desk staff & restaurant are nothing short of incompetent!
TrekTravel did a phenomenal job providing top of the line bicycles for our guests for a guided ride to Paoli. When we arrived, the Trek Travel staff had decorated the park & provided a gorgeous gourmet picnic. They even decorated wine bottles as a bride & groom. Everything was beautifully & tastefully done. Our guests had a great time. We highly recommend Trek Travel!!!! Another well kept Madison secret gem.
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