It's huge, so you walk a long way to your very small room, and not that well-located unless you're going to hang out around the Museum Campus / Art Institute / Grant Park. I wish I'd booked a smaller hotel (even at higher rates) in River North or along the Mag Mile.
East Bank does a very nice job. A few details were not ideal (temperature not regulated well, timing of dessert course off, huge logs of goat cheese instead of crumbles on the spinach salad), and I would have expected they'd catch that sort of thing, but all in all the service, food, and amenities are top-notch here.
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