We loved our initial wedding coordinator, Kelly, but they let her go 2 weeks before our wedding. They did not do a good job of bridging that gap, and did not communicate well after Kelly was gone. They wanted to change the plans and rates, and were upset by the fact that I wanted to use bio degradable plates and flatware. They said "we are a five star resort, and will not allow something like that!" I was not happy. It was very unfortunate, as this was my husband and my favorite hotel. It is a great place to stay, and beautiful for the reception site, but I would not look there if you are looking to save $ or have good communication with the staff.
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