The cake was delicious. The design we wanted was executed well. Two problems, though. One was the monogram part of the design; it looked like a child had done it. Two was the color; the frosting was off-white rather than white, and they didn't match the orange to the ribbon sample that I had given them. Instead of orange cream, it was a vibrant orange and looked silly.
Rob and Camille (husband and wife) both worked the wedding and took WONDERFUL pictures. They stayed longer than we had contracted them for and made sure every angle was covered. We couldn't be happier with them! We recommend them to anyone and everyone!!! They also took our engagement pictures for a wonderful fee.
AMAZING!!!!!!!! Don and Sue (husband and wife) made our wedding! Sue was beyond helpful to me, my bridal party and mom during the day, and she kept the party going all night. All my guests keep telling me, "That Sue chick was amazing!" Don played the best music possible, while making sure he played the "must-have's" and the "do-not-play's"! We requested a special entrance to the recpetion and they absolutely nailed it. We love these two!!
The wedding planner helped me to choose what oranges would look best and how many I would need per bouquet. She also called the day before and asked if she could make some changes to the greenery in my bouquet, which made it look perfect! She knew her flowers!
We were using the store in the White Marsh Mall, until one day we went in to talk to them and there was a wall where their store use to be. It turns out, they moved to a strip mall and we were never told, even though we had already reserved tuxes with them. All our attendants/guests were from out of town, so the guys had to mail in their money and sizes, which the new store could not find. Eventually it all worked out, but that was the only pre-wedding issue we had to deal with, and we weren't happy about it. Once the wedding came, however, they were wonderful about making the tuxes the right size, fixing problems with them, and even giving my husband a pair of white dress socks to match his tux at the last minute, since he didn't have any. The "older" woman that works at the store in Perry Hall is absolutely wonderful at her job!
Laurie and one of her girls did an absolutely amazing job on our hair. I would recommend them to anyone and everyone!
WONDERFUL!!! Amazing prices, amazing food, and amazing service! There was a problem with the air conditioner the day off, but they switched us to the main room (which should have cost more) for free and made everything run so smoothly.
The food was not what we had tasted, we had to tell them to cut and serve our cake and to pour the champagne for our toast. The list goes on and on... The person to blame is Janet Praid, the hotel's wedding coordinator. She did nothing she was promised and left before the reception even started. She did not relay any info for the banquet servers to follow, which resulted in a disaster. She also messed up our wedding night room, which made my mom and bridesmaids miss an hour of our reception. When we confronted her the next day, she blamed everyone else at the hotel and even my husband and his mother! We finally had to take this all to the manager (on the day after our wedding, mind you) to get anything done. We got ten percent off the total, which in hindsight was not enough. Janet Praid needs to be fired.
They messed up quite a few guests' rooms, but were able to fix their mistakes. They also had to constantly be reminded to hand out our info to our guests when they checked in. They added a lof of unneeded stress that weekend.
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