Our wedding was so great!! It is a day I will never forget. We had great vendors working with us and I know that is why it turned out so great. We had so many compliments from our guest.
At the begininng they made some mistakes but they totally came through in the end. My Uncle's tux got stolen out of his car the night before the wedding and they got him the exact tux together in a matter of hours.
This was my only vendor that didnt come from a referal. I found him on Craig's list. It was a risk but it definetly paid off. He is such a great guy. He worked well with my photographer. He was professional and I love our video. Great prices!!
If I could give them zero stars I would. Only vendor I had a problem with. I got my bridesmaid dresses there. The color was totally different from the swatch. I got my dresses three weeks before the wedding. They offered me complimentary alterations, what a mistake. I should have taken the dresses and ran. Terrible customer service!!!! The owner Robert is so RUDE!! He only agreed to give me a refund on the amount I had to spend on correcting the alterations.The alterations were a disaster on all the dresses.
The Westin was great! The food was wonderful. The only reason I didnt give them 5 stars is because I had a lot of people tell me cocktail hour, the bathroom and the balroom were really hot. My coordinator told them many times and they said it was as low as possible. I dont know if something broke or what happened. Also, I was suppose to have 2 bars and there was only one and they tried to charge me for 2.There was supposed to be signs for the guest in elevator, on street and in lobby directing them where to go. No signs at all. After the reception was over many guest stayed at the hotel and the elevators had no lights. It was really hard to find the correct button. They did give us the Presidential Suite and it was amazing!!Overall no major problems. The ballroom is beautiful.
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