Overall our wedding weekend was great!!!!! Nothing went terribly wrong that made the bridezilla come out. The community was great if you are looking for a small town by the water. Most all of the vendors now each other and are used to working events together. Plus the location near Emerald Isle makes it ideal for your guest to make a vacation out of it. Or like my husband and I did we stayed a week for our honeymoon. You can also contact the Swansboro Chamber of Commerce to get maps and other information to leave for your guest. In the end we were happy our guest were happy and everyone had a blast!!!!
Absolutely lived up to their reputation!!!! Flower arrangements were unique and gorgeous. Would absolutely recommend Hal at Through the Looking Glass to anyone.
At first everything seemed to be going good with this company. They were very friendly and reasonable priced. Then the day before the wedding they were over an hour late delivering the table cloths. Then when they got their they told us they didn't have the correct number and types of tablecloths and there was nothing they could do about it. Then they told us it was our fault because we didn't get our order in on time. We reserved the table cloths over 4 months in advance. But 2 weeks before the wedding we called in a final count that was less than our original reservation. We were told because of this call our order was not processed on time. I call BS on that!!!! Either way there was nothing we could do about it. Then they were also late picking the table cloths up causing an inconvenience for the reception center staff.
Staff were always very friendly and accommodating. Since we did not live in the area, we had to do most things over the phone, but no worries there. They know their stuff. Only problem was the buttons on the tuxedos kept falling off, can't really blame on them as much as the company that they rent from.
Kathy was great. she really took the time to meet with us and figure out what was important for us. Her prices were reasonable and her pictures were excellent. She definitely will not disappoint.
The staff at the rotary club were very easy to work with. Price was reasonable and the space is very functional and easy to decorate.
Overall the hotel is nice and newly renovated, but the staff do not have it together. We had a lot of problems reserving the blocks of rooms. Then the guest had problems getting their rooms booked within the blocks. Also told us our guest rooms were booked on a first come first serve basis, so oceanfront rooms would go first. Since we reserved our block of rooms almost a year before the wedding we informed some special guest about going ahead and reserving a room to get oceanfront. We found out later that they actually booked a block of rooms for our wedding guest in the back of the hotel furthest from the water, so none of our guest were able to get ocean front rooms!!!!!! The staff in charge of booking the rooms do not know what they are doing and do not keep good records, so when you call you have to speak to the same person each time.
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