My now husband and I first saw the Plaza ballroom when his university held a ball there when we were dating. After, when secretly planning my dream wedding, I imagined how special it would be to have our wedding there someday. Coming from Las Vegas with a tight schedule for visiting potential venues for our wedding 10 years later, I didn't think we'd actually end up at the Plaza. Touring for the fun of it, the rush of memories we experienced coupled with the enthusiasm of then coordinator, Ashley, we immediately booked. Unfortunately, Ashley ended up leaving for another position, and how the Plaza handled the transition to get us in contact with her replacement was difficult, which was 4/5 star worthy. However, the stellar handling by her replacement, Adrianna, brought our rating back up to a 5/5. Adrianna was helpful and understanding throughout the whole process, she answered my many question-filled emails with ease, and the weekend of the wedding knew when to steal me away from the craziness of my bridal party so that I could have a moment to regroup. I completely trusted her judgement if I wasn't available to make a decision day of about reception decor, and our parents felt comfortable in her capable hands maneuvering our wedding. The wedding itself was a complete blur with me getting 12 hours of sleep over 3 days, but when I look back at it, it was the perfect day at the perfect venue with the perfect man, thanks to the Plaza and Adrianna.
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