Overall our experience was good at the venue. We received compliments about the food, and the cheesecake in particular. We were in the upstairs Starlight room. They will be undergoing renovations to update the place, which may correct some of our complaints - the dance floor was really dark which did not make it great for pictures (though we were told their would be lights operated by the DJ). We also ha an issue that we did not anticipate - there is no washroom on the same floor we were on, but one is located in between the two floors. We had some guests with walkers or canes that had a lot of difficulty walking. The washroom is not accessible by their service elevator. This was a real problem throughout the night and we ended up having some guests use the bridal suite. The staff were very helpful, particularly Francesca who helped us organize everything. One major complaint: I didn't find the place very clean (for example, the table skirting around the two head tables had stains and food left on it when we went to set up the day before). Other than that, we were quite happy. The price was very reasonable and the old fashioned look was very charming.
Pavilion Royale was absolutely incredible. The staff was really nice and VERY quick, I was sitting at the head table and didn't notice when plates were being served or collected, it just kinda happened. The food was AMAZING, every single person I spoke to said the same thing. The hall looked incredible, the bar tenders were very quick and friendly. I will recommend this hall to all of my friends for events and weddings. Thanks very much to Pavilion Royale for truly having this event be very successful. I will never forget it!”
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