I got my dress here and had alterations done through them. All of the sales consultants were very patient during the dress selection process and every person I encountered I had was friendly and attentive. They were very happy to work with my budget (I paid $2k for my dress and they sell dresses up to $6k), had a huge selection, and the runway was amazing! They let us come in and drink champagne for my preview appointment (my dress arrived on time in exactly 6 months as estimated) and even stayed until after closing to let us enjoy the moment! After 2 fittings, my dress was altered perfectly. I also ordered my veil through them and it was the perfect shade of ivory to match my dress. I would highly recommend this place.
Marcella's was great, Chelsey was very helpful and supportive through the whole process. I LOVED my dress and have still not seen anything else even remotely like it, even in magazines. It was very important to me to find something unique and classic at the same time, and Marcella's had quite a few options that fit the bill. There were a few issues at the end with the alterations (I had to bring my Mom in to put the smack down), and when I went to pick the dress up they had forgotten to steam it, so I had to wait on that which created some problems with other appointments I had that day (day before the wedding). But the dress turned out perfectly, so all's well that ends well. I also purchased my necklace, broach (pinned to the back of the necklace), and earrings through Marcella's (designed by "Paris"), and I loved every piece of it, and still get a ton of compliments.
Full service salon with large rooms and their famous runway. As many other brides have found, service tends to drop after you've bought your dress, but still a good experience. The dresses tend to be more on the expensive side. I would also plan on getting alterations somewhere else, as there several other very experienced places that will do this for less money.
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