Ritz-Carlton-Philadelphia

165447 l

Ritz-Carlton-Philadelphia

Ceremony & Reception, Hotels/Accommodations, Reception Sites, Attractions/Entertainment

25 weddings, 2 ratings, 2 reviews

10 Avenue of the Arts

Philadelphia, PA,

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Reviews

486296
Michelle D'Agostino
April 30, 2011
Philadelphia, PA
Reception Sites

A completely 5-star, magical reception, except for a few things. First, the staff of the Ritz are completely out of this world! Our guests were treated like celebrities and they were swept off their feet. Our wedding cake was jaw-dropping! But we did hit a few bumps along the way that we weren't happy about.

First, they suggested we do a 'show cake', which is a fake, foam cake that you cut the bottom of, then they serve the guests sheet cake from the back. That is so NOT my speed. This is the only day of my life I could ever have a large, elaborate cake, and it would not, I repeat, WOULD NOT be FAKE. They said they do fake cakes because the sheet cake in the back "plates better to the Ritz-Carlton standard". Translation: it's easier on the staff. After the price tag of holding an event at their location I was not concerned with allowing the staff to cut corners. Anyway, they made us a real cake but then did not know how to handle it. My cake topper was not secured properly by the baker and it fell off and shattered on the dance floor in front of all my guests (and us) when they attempted to move the cake. They were very apologetic and professional, however, and bought us a new topper that arrived when we returned from our honeymoon. They claimed the accident happened because they are not used to handling real wedding cakes. Um, really?
Also, during the planning phase, any questions we had about diverting from their 'Ritz-Carlton norm' was met with much resistance. I was also made aware of how many other weddings the event coordinator had besides my own... and this was only after contacting her a few times for questions. I finally gave up and had my Mom contact her with questions since I didn't want to experience the coordinator's bad attitude the weeks leading up to my wedding day. She was a little nicer to my parents, who were paying the bill. Funny how that works.
In conclusion, on the actual day everything went smoothly except for the cake topper accident, and our guests were very, very impressed with the service and their experience at a Ritz event. My husband and I were also happy about the reception otherwise! That's why it was strange for me to write this review and be honest. It was a dream come true at the Ritz, but with a few kinks. The most frustrating part was dealing with them during the planning process... and we were no where near demanding or difficult. This is just a warning to anyone wanting to book them. I truly think you should have your wedding here because it will be a dream come true... but it might be harder than usual to plan.


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Kris and J
October 24, 2009
Philadelphia, PA
Reception Sites

Everything here was perfect. On the day of the wedding, they treated me like VIP. The food was mouthwatering. No one could believe how delicious the food was. The steak was done perfectly, and even the vegetarian option was out of this world, not your typical pasta dish. The cake was unbelievable.

The space itself is gorgeous. The marble columns, the fancy lobby, the stylish chandeliers in the cocktail hour room, and of course the ballroom - it's pure, exquisite luxury.

As for the planning part, I thought there were times I felt I was working too hard to get in touch with our wedding coordinator. But in the end, everything was perfect.

We also got a great value here because of last minute corporate cancellation :)


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Kris and J
October 24, 2009
Philadelphia, PA
Ceremony & Reception

Everything here was perfect. On the day of the wedding, they treated me like VIP. The food was mouthwatering. No one could believe how delicious the food was. The steak was done perfectly, and even the vegetarian option was out of this world, not your typical pasta dish. The cake was unbelievable.

The space itself is gorgeous. The marble columns, the fancy lobby, the stylish chandeliers in the cocktail hour room, and of course the ballroom - it's pure, exquisite luxury.

As for the planning part, I thought there were times I felt I was working too hard to get in touch with our wedding coordinator. But in the end, everything was perfect.

We also got a great value here because of last minute corporate cancellation :)


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Alexa and Sam
February 18, 2017
Philadelphia, PA
Hotels/Accommodations
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Katie Murray
September 02, 2015
Philadelphia, PA
Hotels/Accommodations
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Jess and Dan
May 30, 2015
Philadelphia, pa
Reception Sites
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Jessica and Dan
May 30, 2015
Philadelphia
Reception Sites
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Mary and David
November 09, 2014
cherry hill, nj
Hotels/Accommodations
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Kevin Lutsch
August 02, 2014
Philadelphia, PA
Hotels/Accommodations
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January 11, 2014
Philadelphia PA
Hotels/Accommodations
623327
September 21, 2013
Philadelphia, PA
Reception Sites
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Elisabeth and Paul
December 15, 2012
Philadelphia, PA
Hotels/Accommodations
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Akili Lynn
June 18, 2011
Philadelphia, PA
Hotels/Accommodations
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Marianna Macri
May 29, 2011
Philadelphia, PA
Hotels/Accommodations
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Lindsey and Robert
October 09, 2010
Villanova, PA
Reception Sites
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Jessica and John
October 09, 2010
philadelphia, pa
Hotels/Accommodations
315676
Maria and Casey
September 12, 2009
Philadelphia, PA
Hotels/Accommodations
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Hiershenee Bhanabhai
August 22, 2009
Toronto, Ontario
Hotels/Accommodations
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Barbara Grippi
July 05, 2008
Philadelphia
Hotels/Accommodations
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Angelique and Michael
June 27, 2009
Philadelphia, PA
Hotels/Accommodations
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Nashat and Vinodh
December 20, 2008
Philadelphia, PA
Ceremony & Reception
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Nashat and Vinodh
December 20, 2008
Philadelphia, PA
Hotels/Accommodations
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Julie King
June 24, 2009
sonoma, ca
Reception Sites
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Julie King
June 24, 2009
sonoma, ca
Hotels/Accommodations
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and
July 08, 2008
philadelphia, pa
Attractions/Entertainment
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Tina Samios and Pete Odysseus Kotarides
August 23, 2008
Philadelphia, PA
Reception Sites
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Tina Samios and Pete Odysseus Kotarides
August 23, 2008
Philadelphia, PA
Hotels/Accommodations
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Christine and Peter
June 19, 2008
Philadelphia, PA
Hotels/Accommodations
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lauren and roney
November 22, 2007
philadelphia, pa
Hotels/Accommodations
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lauren and roney
November 22, 2007
philadelphia, pa
Reception Sites

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