Everyone at the Intercontinental Mark Hopkins was amazing. Elizabeth Githuka in group reservations made sure that we and our guests had an easy time making reservations at the best rates possible. We actually found a cheaper rate on another website a few days from our wedding and Elizabeth asked no questions and just changed all of our reservations to that rate. All of our guests felt so special in their beautiful rooms. Although I (the bride) experienced a room mishap on the night before the wedding, the night manager, Cornelius, took care of the situation immediately, put me in a nicer room, and even comped the one night. All in all, my whole party had a wonderful time at the Intercontinental Mark Hopkins and will definitely be back.
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