I'm still fighting with the hotel months later about the agreement that we had. There was an issue with our rehearsal dinner and although stated in the contract, they would not keep the bar open for us after the reception and, in fact, closed it down early. The person that we worked with to book the rooms was not present at all during the weekend and then after denied that we had any agreements at all. We spent an incredible amount of money there and were really given little to no courtesy when it came to rewards points or an extension of service. I hope my guests ate them out of house and home during the buffet on Sunday morning.
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