They use local artists to make their jewelry which is very reasonably priced. Both my daughter (the bride) and my mom had pearl necklaces and earrings made to specifications and both were perfect. The staff is wonderfully friendly and helpful. However, they are not always easy to reach on the phone (even during business hours). And they are sometimes not open when one would expect them to be. That said, I would recommend them highly for their willingness to work with you to get exactly what you want at a very good price.
Click on each tool to see a sample.