W Hotel

W Hotel

Hotels/Accommodations, Ceremony & Reception

3 weddings, 1 rating, 1 review

100 Stuart Street

Boston, MA,

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Reviews

534682
J Monty
July 01, 2012
Boston, MA
Ceremony & Reception

I love this venue! The hotel is gorgeous. The food was perfect. There were no guest minimums. Everything ran smoothly on the day of the wedding. We were given a free night's stay in the biggest suite they have which was gigantic and awesome. They accommodated my requests for draping and steamed my table overlays really well and the waitstaff/bartenders was so friendly and easy at the wedding. The communication during the planning process was kind of stressful though. I would send emails to the Event Coordinator and not get responses unless I requested Read Receipts. Our totals were not calculated correctly despite multiple attempts to get confirmation of them well in advance. The uplighting charges were outrageous but luckily they allowed us to bring in an outside vendor for those which worked out perfectly. It's hard to recommend the hotel because though the setting is so modern and fresh, the Event Coordinators seem scattered and I didn't expect same day responses but not even to get same week responses was really frustrating. The final blow was when I received a satisfaction survey and the date of the event was listed incorrectly. It make clients think that they don't matter and that attention to detail is not important.


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Sarah and Omar
June 12, 2010
Boston, MA
Hotels/Accommodations
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Katherine and Rodrigo
October 30, 2009
Boston, MA
Hotels/Accommodations

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