Horrible customer service. If you are not a big party, you are not their concern! Follow up at least a month before hand and make sure that they have your reservations and everything is taken care of. Follow up, follow up, follow up
AWESOME hotel!! We loved the bar downstairs, the people were SO accomodating. Some of our guests needed to move rooms and they did that with no questions. Also, we got complimentary champagne, strawberries, and chocolates that night when we arrived after the reception! I would totally reccommend booking rooms here. They were so helpful with the guest bags and everything.
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