the venue itself was great for my guests and for the rehearsal dinner we had there. Leading up to the wedding however, I had to deal with 3 different sales managers which apparently kept turning over. on the day of my rehearsal dinner, a staff member called me requesting payment which I'd already made in full months before!!! It sent me into tears and i thought it was very unprofessional that they didn't check the file ahead of time. Finally, I was called a month after my wedding and told that I needed to pay a balance of $54 becase the previous sales manager forgot to include tax on my bill.
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