We stayed here for the duration of our wedding weekend. The hotel is beautiful, the service is incredible, but you do pay for it! Can't wait to return for our anniversary.
We used the Hyatt as our headquarter hotel and held our rehearsal dinner/cockatil party there. They were in a word DISORGANIZED and somewhat incompetent. We dropped off 35 welcome boxes for gifts which they insisted on dropping off to the rooms after check-in (for a fee). And they didn't drop any off on the first night. I questioned what happened and was told they were going to fix it and the same thing happened throughout the weekend. I know of two guests that never received them (despite asking for them) and we also had a no show at the hotel and they didn't return the box to us. When you are charging for something you would think it would be done right.
In terms of the rehearsal spot, we were supposed to have an outdoor casual party by the pool but a storm blew through so we had to change it to the boat house (which is kind of dark and grimy and if i knew this was going to be the outcome I would have planned it elsewhere). This was not their fault however, but we dealt with Sarp trying to plan the menu which was completely frustrating. He couldn't understand the desire to have variety but at a reduced quantity so that we didn't have enough of every selection to feed everyone. Idiotic. So in the end we had too much food and spent too much money on something that looked like crap. The quality of the food itself though was quite good so I am giving them the second star.
Beautifully redone. The whole hotel, top to bottom is new. It was perfect. Every guest that stayed there had a great time.
Click on each tool to see a sample.