Thomas Caterers of Distiction

We booked WELL in advance of our event and worked with 2 different Event Managers over the course of our 2 years of planning. The first we really liked and is the reason we booked with them despite that they were the highest cost of all that we considered. She left the company and, though another "seasoned" manager took over our file about 10 months in advance, we had numerous issues both leading up to and during our event....ie: lack of communication for scheduling appts/tastings, no cost proposal given to us, event manager LEFT the site before dinner was served, only received one bar instead of two as discussed, short of entrees and the wrong ones given to the wrong people, and to top it off...they sent us an invoice post-event. Reality was that we were excited to use them, but as the bride and groom, we went home disappointed, starving and dehydrated (we were two that didn't get to eat!) Over 6 months later they still haven't been able to tell us why they are trying to collect additional money and have become increasingly less and less responsive about the so-called "outstanding amount".