Customer service was great, I worked one on one with Lauren, and when she wasn't there, her co-worker provided the same excellent service. We had absolutely no problems. We rented 6 tuxes in all, with the groom's being free.
We did suits and they ended up being spot on. The vendor is a little annoying with all of the pre-wedding phone calls (every week!) so give them someone else's phone number in the wedding party:)
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