The Los Gatos location was wonderful. Every time I called for online help I was very satisfied. However, store locations in NYC and Bethlehem, PA gave some of my guests a huge headache so I can only recommend ordering online or the Los Gatos location.
Williams Sonoma was the one store with whom I couldn't wait to register. I was actually surprised with how reasonable a lot of their prices are on things, since they're more of a high end kitchen store. The service is great, and I really love the quality of all their products. The only thing that I don't love is that they changed their return policy so that you are required to have a receipt for all returns, even if they're gifts. I don't know about you, but my family is terrible about including gift receipts, and I think it's kind of rude to ask for the original receipt after they have given me a gift. Also, you have 30 days from the date of purchase to return the item, which means if your guest bought the gift way in advance, you're out of luck.
Every woman should register at Williams-Sonoma. They have everything you need in one store along with some pretty neat gadgets!
Click on each tool to see a sample.