Our wedding was everything we dreamed of and more. There were some bumps in the road, but in the end, everything turned out beautiful. We are extremely happy with all our vendors and the service we received while in Puerto Rico. We look forward to returning for our 1 year wedding anniversary.
Caridad did a fabulous job with my hair and makeup, both for my trial run, as well as my wedding day. She was extremely professional and organized. Everyone commented on how quick she worked with my bridesmaid's hair. My makeup was impeccable and she made me look and feel beautiful on my special day. I look forward to seeing her career flourish from her upcoming spread on In Style Weddings Magazine. Book her with plenty of notice ladies, she is a true talent that will be booking fast!
Luis and Keyla were AWESOME! We met with them on our first trip to Puerto Rico a year prior to our wedding, and they were very warm and welcoming in addition to very professional. My husband is a big music fan so choosing the right DJ was very important to him, and DJ Rockhand did not let us down. They listened to every single request we had and made it happen. I just remember being on the dance floor and hearing EVERY SINGLE song I wanted them to play come on. They even remained very strict with our "do not play" list. I was very adamant about not having the electric slide play, so when my sister requested it, Keyla did not hesitate to say, "oh no!! The Bride does not want that" ;)
Throughout the year of the planning phase, Keyla (who is also the MC) kept in touch with me and offered help with additional things. She even recommended our Videographer, as well as suggestions for guitar players. She was very sweet yet professional and did a great job Mcing our bilingual wedding.
Our guests danced all night long... from the youngest ones to the oldest ones... they played something for everyone!! The GOBO with our initials that they provided was beautiful, and everyone commented on the booth with the integrated LCD screen with picture of us. They were definitely unique touches to our reception.
If you are looking for a DJ that will provide you with phenomenal service from the first point of contact, then search no more... Luis and Keyla are it!
The DJ can make or break your reception, and they truly helped make ours unforgettable!!
I dont think my husband and I have enough words to describe how happy we were with the service that we received from the ENTIRE staff at El Convento during the 5 days we were there for our destination wedding celebration.
From the minute we first met with our wedding planner Paola a year ago, we have been extremely pleased with the high level of professionalism she has provided us. She helped me find many of my vendors as well as helped me take care of many details. She was prompt in answering my emails, and not once said, "I dont know.. or even 'NO' to any of my questions or requests". She remained calm and collected throughout the entire process.. even when I became upset because it started to rain an hour before our outdoor ceremony was to begin. She assured me everything was being taken care of and the ceremony would continue in another beautifully decorated room.
Our second trip to the island prior to our wedding was for our food tasting and it was PHENOMENAL! The service we received from our server Jose was excellent and every single item we tasted was fresh and to die for!
When we arrived the week of the wedding, everyone was very courteous and helpful. We had some problems with the temperature in our room the first night, but they were very quick to accommodate us and change our rooms in the middle of the night. We mostly dealt with Chamil and Dalys (Im sorry if I got the names wrong) and they were very apologetic and even comped our lunch for the day due to the inconvenience.
The day of the wedding was a smooth success. The entire staff went above and beyond to help set up el Salon Campeche. The service my guests and I received was outstanding. Everyone agreed that the staff made them feel welcome and provided extraordinary service.
I would not hesitate to recommend El Convento and it's services to anyone. They overexceeded my expectations. I truly feel I left a little piece of my heart there. My husband and I look forward to returning to Puerto Rico and staying at El Convento for our 1 year anniversary.
Again, thank you to the entire staff for making our wedding celebration extra special. Trust me future brides... you WILL NOT be dissapointed.
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