Our florist was great, dj, limoservice, server at the venue and bartender. Our initial "planner/co-ordinator for the west carleton was fantastic and even one of the owners whom i dealt with in the beginning was polite and understanding. The rest of the venue "managera" and employees ridiculous and with so many problems really stressed us out and ruined my weekend crying instead of being with my family and friends. I spent alot of time and money and they relaly made what was suppossed to be the best day of my life a nightmare. I should have went to the brookstreet hotel. spent the night there and met with others celebrating a wedding there without a hitch. beware
AMAZING!!! Dan was our driver and he was awesome...when we had our 10 minute downpour of rain...he went into the flower shop to retrieve our flowers! He was so friendly polite and fantastic with the kids...he even helped me keep my dress out of the dirt!!! The owners themselves spoke with my the night before and upgraded our car to an suv at no extra charge...very frienly proffessional and clean!! Recommend then to everyone!! Reasonably priced as well:)
Ghislaine was outr officiant!!! She was more than accomodating! Met with us and kept in contact with me by email and phone for all my questions. Highly reccommended:):)
Extemely satisfied with Trillum Floral design. I had no idea really what I wanted and they were so patient with me going through numerous options. I found the cost very reasonable and the flowers on my wedding day highly exceeded my expectations! Timely, knowledgable and excellent quality and customer service! Will not dissappoint:):)
I just married this past weekend at the west carleton meeting center.....and it was a disaster!!!! I was extremely excited to get married at this location because it is private and intimate with a beautiful waterfall and outdoor ceremony location. My husband and I met with Lynn and she was fantastic!! Very helpful and enthusiastic I was sure we had made a great choice of venue.....WRONG!!!
I planned for an outdoor evening ceremony but one worker insisted that morning at 8am that it would be inside to bad for us...all we asked is to wait until 2pm to make that decision because our ceremony was at 7pm. This particular woman also gave me a hard time about my wine order...extremely pushy for me to purchase more etc....then ruined the surprise decorating done by my family because she had to know "what decorating would be going on" SO i WAS NOT SURPRISED FOR THAT EITHER!! Thanks.
So turns out that the rain did stop so my father and cousins had to set up all the shairs and whatnot outside because they refused to do it....my father had a foot injury and also had to tear all the chairs down afterward and after the wedding ended up in the hospital for a night because he irrited his injury so much. They also did not close off the area for the girls to get ready as promised and most of my guests saw me in my gown b4 i even walked down the aisle.....
there were some other aggravating factors abit more personal but they really took the "cake" when they sent my cake top and the leftovers wrapped in saran wrap and completely SMUSHED!!!! I got to see it the next morning because no one wanted to tell me so I left my gift opening in tears and all my family went home....when i went to the venue balling with cake in hand the "manager/owner" told me that he could do nothing until monday when he talked to his staff to see if they had done it...basically saying we may have done it ourselves!@!!!! When we got more persistant that he make a phone call and remedy the situation he threatened to call the police and throw us off the property!!!! I will never have my cake top for my anniversary and i didnt even get a piece that night....i am crying as i am writing this right now....those are things and memories they cannot give me back and they ruined my weekend for all the disruptivness....I have not even gotten an apology!!!! :( The only things that salvaged even two stars was that the food was okay (from what im told) I was to upset to eat...and that a server named renata and the gentleman bartending were great serice!!! I warn you all to stay away from this place if you want a stress free wedding!!!
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