On September 6th 2009 my wife and I were married at St. John Neumann Catholic Church in Berlin, MD. We paid Sean Rox of Rox Enterprises in Ocean City MD for various services. The most expensive being the videography services. We paid for there best and most expensive videography package. The cost was $2,500 paid up front. It would include 6 fully edited DVD’s of our wedding and the reception at Light House Sound in Bishopville, MD. We also paid $150 for the master tapes. We were supposed to receive the full product in October of 2009. When we called Mr.Rox , he just gave us the info for the videographer that Mr. Rox had hired to shoot and edit it, named Will Vickers (Mr. Vickers was later arrested for defrauding customers). We were told by Will Vickers that we would get the product by Thanksgiving of 2009. When we didn’t receive it, he told us that we would get it by Christmas. Then after Christmas he said by new years day. Then Valentines day and so on for over a year. We eventually received what we were told were master tapes, which turned out to be blank cassettes. Nothing on them. After almost a year of back and forth emails We emailed Sean Rox and demanded a refund. He not only refused but mocked us. It’s been over 2 years since my wife & I were married. We now have a 1 year old son who will never get to see the video. 2 years of fighting for our Wedding DVDs. We’ve lost a lot of sleep over this issue. The stress has taken its toll. We can’t believe that Mr. Rox got away with this. The thought of him doing this to another young couple is disturbing. We don’t have any hope of ever seeing the footage or getting our refund. If this review prevents this from happening to anyone else then one good thing has come from it.
Here is a link to Will Vickers Mugshot.
Sadly Sean Rox has not been arrested yet (that I know of).
Click on each tool to see a sample.