Kalyn and Daniel are a great couple and we regret that they feel the way they do towards Agave Road. Planning a wedding is a very detailed process and, understandably, one in which most couples have very limited experience. We have gone to great lengths to make our packages and policies straightforward and easy to understand. Daniel's primary issue with Agave Road concerned final guest count. The couple had received RSVP's from a number of guests that didn't attend the event. Daniel felt that we should refund him the charges for those guests. The final guest count provided to us is what we use to determine the number of tables, chairs, linens, centerpieces, china, silverware, glassware, staff, and catered food that will be available for the event. These are all hard costs that cannot be recouped by Agave Road and therefore we do not offer refunds for guests that do not attend. Steve Livingston Director of operations Agave Road
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