Hyatt Place Atlanta/Cobb Galleria

188451 1

Hyatt Place Atlanta/Cobb Galleria

Hotels/Accommodations

9 weddings, 1 rating, 1 review

2876 Spring Hill Parkway

Smyrna, GA,

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Reviews

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Donniece and James
May 11, 2010
Tucker,GA
Hotels/Accommodations

The hotel was nice but the service was horrible. The group coordinator at the hotel seemed like she knew what she was doing through emails but when I checked into the hotel along with my guest everything went wrong. For some reason people were taken out of my reserved block and didn't receive the group discount. Because they were taken out of my block they didn't have the room for the entire duration everyone had to keep moving rooms. While I was doing wedding prep activities the staff from down stairs kept calling my cell phone asking me what to do about the situation that they messed up. I met with them the next day I got there and worked out things on paper with her drawing circles around everyone in my groups name and writing in the dates they were going to check in and out and they still couldn't handle it. I had made welcome baskets for out of town guest to receive when they arrived and nobody received their baskets I had to go down stairs get them and pass them out my self. I had just finished makeup and hair and was walking out to the lobby were I was met with my entire grooms family and the group coordinator from the hotel. She informed me that they have no rooms for them, she accidentally gave them away therefore had to be relocated to the Embassy located down the street. The coordination of the staff of this hotel is horrible. Thank goodness I didn't have any of my wedding events there because they would have certainly messed it up. I don't recommend this place for anyone.


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October 05, 2013
Smyrna, ga
Hotels/Accommodations
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Angelique and Seward
May 03, 2013
Atlanta, GA
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Ben Levy
September 23, 2012
Sandy Springs, GA
Hotels/Accommodations
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Amberly Coley
October 01, 2011
3732 Macland Rd Powder Springs, GA
Hotels/Accommodations
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Amber Willmschen
January 29, 2011
Atlanta, GA
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Carrie and Rodney
April 04, 2009
Atlanta, GA
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Megan and Patrick
July 05, 2008
Marietta, GA
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Lianella and Niraj ------------------------
July 12, 2008
Atlanta, GA
Hotels/Accommodations

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