The Aquarium provides absolutely one of a kind backgrounds and decorations between the belugas and fish tanks, and irreplaceable experiences with the penguins and other extras they offer. I'm very glad we decided to get married there, and the day of the wedding we had a great time. With that said… communication before the wedding was awful. I would send an email with three to four questions, and get a response that answered only one of them. At one point I actually gave up and told my FI he had to be in charge of communicating with the Aquarium, because I was so upset. We were told from the start that our rehearsal had to be at 4pm, then a week before the wedding they said we could have it at 5pm. My DH is from out of state, and his family only comprised of one table. I set up our floor plan that they would be closest to us at the reception, but the Aquarium staff got it backwards and they were in the very back of the room. Although no one told me about it, I overhear my uncle ask for a chair because they hadn't set up enough chairs at his table. We asked for water pitchers on the table (it was written on our final headcount paper), but those never showed up. The staff also kept removing people's drinks from the tables, half full, while they were off dancing. I was actually standing at my table at one point, with a glass 1/4th full still in front of me, and the staff member just took it and a few empty glasses and walked away while I stumbled over words to stop her. My mom told me after the wedding that the bartender had to actually go find some sour mix when she asked for a scotch sour. The catering staff and the Aquarium staff also don't seem to get along. When we showed up on the wedding day, some of my guests were already in the parking lot. We tried to enter the Aquarium so we could hide and a staff person at the front door said we couldn't come in! I'm standing there, in my dress, trying to hide from guests and he's making me wait for someone from the Catering staff to come over. It was extremely frustrating. I did have intricate centerpieces that had to be set up, and as far as I know they were all done correctly (though I never took the time to look, and I believe my mother helped that). They did put extra candles and decorations on our head table (I had only planned on a vase with my bouquet) and found extra vases for my BM bouquets. The other thing that really bothered me was that there were peppers in the seafood fettuccine. Now, this might be my problem alone, but in all the paperwork I got there was never any word of any vegetables, peppers or otherwise, in the dish. I'm extremely sensitive to pepper, so I ended up not eating that night (though I doubt my nerves would have allowed me to eat anyways!). I'm sure this lands mostly on my fault, but it still rubs me the wrong way. The day of, though, they were very helpful and willing to listen to my requests. Also, I got the penguin visit as a surprise gift to my groom, and they never mentioned it in front of him.
The Arctic Coast was the perfect place for our wedding. The day was beautiful and the belugas were so excited to be a part of the wedding they swam by constantly! The kids had a great time watching the whales and running in and out of all the rock formations during the cocktail hour, no worries about boredom!
The reception in the Main Exhibit Hall was beautiful. There was no need for extra decoration due to all the under the sea beauty that surrounded us. The catering was fabulous, the food is still talked about by our friends and family. The setting was so unique everyone had a blast! Most of our guest told us this was hands down the best wedding they had ever been to!
Nice reception - great ambiance, food, set-up, and service. Some staff/organizers were not entirely pleasant. The reception was a bit rushed.
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