Although our wedding was amazing and beautiful and everything we wanted and more. I do not credit this to The Ritz Carlton, Half Moon Bay. The sold us on their beautiful gazebo lawn location and ballroom reception and then put us in touch with our wedding events manager. She was always too busy or unavailable to help us along the process. She did not answer our email questions in a timely manor and when she did get back to us, we were provided us with conflicting information. She was always too involved with another event to help us with our. We are extremely disappointed in the service that she provided as our main point of contact with the Hotel. With that said, all of the other staff at the Hotel get 5 stars as they were all friendly, professional, and ready to serve. It is unfortunate that one person was able to cast such a shadow over our experience with this venue. Our wedding was wonderful, but that was due to all of the outside vendors that we hired and brought into the hotel. If you are looking to do everything on your own this place will work for you, but if you have any questions along the way or expect the hotel to provide anything besides white tables and conference chairs with no information along the way then go somewhere else. Sorry for the negative information, but we would have liked to know what we were getting into before we held our wedding here.
the location is beautiful. We were married outside on the cliffs on a beautiful day. I could not have asked for a better location in which to get married!
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