CityFlats is a gorgeous hotel and I love staying here! The reason I rated this lower than 5 stars is that they only allow a 10-room block at a time, and by the time we got 10 rooms, the whole hotel was full and it was a struggle. Otherwise their service is great and they are easy to get ahold of.
Beautiful and fun, but there was a mess-up with our late check-out on the DAY of the wedding (bride & bridesmaids spent the night before the wedding here for easy access to the beauty/ceremony/reception venues). Had specified late check-out with the staff at multiple times when making and confirming the reservation. On the day of the wedding, front desk staff tried to force us out of the room- while we were getting ready for the big day. It was eventually resolved with the manager, but had already added lots more stress to the day. However, we (bride & groom) stayed here on the wedding night and enjoyed the great service and amazing room. In their defense, there was a big event going on downtown that probably increased the need for rooms, but we had already been promised a late check-out.
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