They were on time and took us where we requested. Our driver even checked our photo locations prior to the wedding and called me to discuss routes and construction that might slow us down, which was greatly appreciated.
Only problem- the gratuity was requested in cash and my aunt gave our driver his envelope with the gratuity after our ceremony and prior to our drive around for photos. After some photos at the capital, our driver approached me and said that someone from my wedding party stole his envelope of gratuity money. This was a very uncomfortable situation...he said he set it down on the seat next to him in the front/separate part of the limo. We were never in the limo when he was not in the front/separate section, and the separating window was only open for about 10 minutes when we were telling him where we'd like to go next for pictures. While we all might know people who would steal money from others, my wedding party included people who would not do this. Most of our friends didn't even know that he received an envelope containing his pay. He admitted that it was his fault for "losing" the envelope, but I think he was hoping I would pay him again. (Which I did not do) Everything about our experience was great until this moment. It was uncomfortable and really distracted me. I am curious to know if this driver has attempted to do this with other wedding parties.
I would still recommend this company because the limo was clean and air conditioned, and the driver was on time and took us to our requested locations. One driver does not define a company.
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