I tried to reserve a block of rooms for our wedding and the customer service was horrible. I made phone calls that were never returned, sent e-mails that never received replies. Eventually I went to the hotel and spoke to a manager. The hotel across the street wasn't much better and it is unfortunate that I had to use either. I wouldn't recommend it for it's service, but the proximity to our venue was great. We could crawl over! :)
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