The service we received at Charleston Alexander was superb. We were greeted and helped right away, and the staff went out of their way to explain everything to us about diamonds. They also showed us a number of diamonds and many rings until we found the perfect ones. I've been back to have my rings cleaned quite frequently. I go every time I have plans to leave town or am going to see someone special. They always quickly clean it for me and inspect it for my warranty. The extended warranty is definitely worth it. I have even been able to have my rings resized for free because it's included in the cost. This was great because I lost 25 pounds before the wedding, and I was scared I was going to lose my engagement ring. Also, the rings are very high quality and exquisite. I get compliments all the time. Once again, everyone there goes out of their way to be friendly and helpful. I definitely enjoy doing business with them more than any other jewelry I've visited in the DC area.
Click on each tool to see a sample.