Although the hall itself was extremely beautiful; both my parents and my in-laws had to deal with an aweful manager, who in return, did not make their night enjoyable. Not only were both parents' requests ignored and not followed through with, but the manager demanded cash on the spot in order to fix the mess that they created to begin with. The result of them not receiving cash on the spot when they demanded it, was that they would refuse to put the dinner out for our guests. I do not recommend this venue to anyone looking for a place to hold a reception. In the end, they knew the money would be handed over and of course it went into the pocket and not in the books. Highly unprofessional management. The staff, however, were delightful.
I don't think I have ever been this disappointed. It was the worst possible experience. We were lied to by Indu Shah(Owner), she basically scammed us once finding out the number of people and not keeping her end of the deal. We couldn't have music at the event either because their DJ was not notified by the management on time and he is the only one who has the keys to the sound room. The manager on duty was rude and very very unhelpful. I have organized a few different events and I will never in my life have another event at Sagan banquet hall. I would NEVER recommend this banquet hall to anyone.
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