River City Event Rentals

River City Event Rentals


1 wedding, 0 ratings, 1 review

35-201 Kaska Road

Sherwood Park, AB,

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Dan and Jodie
September 26, 2009
edmonon, ab

If I could give them less than 0 stars I would!! Dealing with them was the worst experience of my entire wedding!! We wanted to rent a tent for dinner, and specifically asked one of the staff what the cancellation policies and fees were (in case we didn't have as many people as we were anticipating). She said to both my husband and I "as long as it's a few days before the wedding, cancelling is fine" (My husband even joked, "you mean that we can't cancel after the wedding..."). I cancelled the tent 4 days before the wedding, and then they called me the next day to tell me the cancellation fee was $375. When I complained, the owner Joe called to tell me that I would have to pay. After I explained, he told me that his stafff member said that I was putting words in her mouth, and that she didn't say anything of the sort -- and since she doesn't say stuff like that...he basically called me a liar!!

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