Atmosphere Wedding Planning

It seems that this company changed ownership prior to us signing on with them. I'm sorry to say that my experience with the new owner, Jordan, was completely awful. Complaints included:

-repeated errors (like forgetting to include the cost of alcohol in our budget for our open-bar wedding, forgetting to include the mandatory gratuity and tax)

-constantly promising to do things by a certain date ("I'll have that for you by this weekend for sure!") and then never doing them (not just being late, but not doing them at all). There were many excuses such as a computer breakdown, needing to focus on a trade show, etc.

-doing what he wanted rather than listening to what we wanted, e.g., focussing too much attention on having several fancy decor items, when we made it clear we wanted to save money on the decor by having only chair wraps and a head table overlay and otherwise just use the venue's decor)

We made numerous attempts to express our concerns and resolve matters. However, in the end we decided it was worth losing the money we had already paid, and fired Jordan. We hired someone much better, Renee Chan from getwed, who made the wedding planning and the actual wedding day a dream. I can't recommend her enough.

Getting Jen as a wedding planner was the best decision we ever made. We couldn't have done it without her!! Because of Jen and her staff, both Dan and I, and our family members and bridal party were able to just enjoy the moment. I would not recommend getting married without her!!