With the pleasure in working with Bill Hamlin, the senior event manager at Doral Golf and Resort, for our May 2009 wedding reception. After the initial contact with sales (Josie Azar), we were referred to Bill. Extremely accommodating and making you feel you are always his number one priority. Always available, quick to reply either by phone or email. Any request was always taken seriously and he tried his best to get it done. If something wasn't available, he kept trying 'till the last moment to get it done. He even saved us nearly $4000 by bringing down our required minimum.
The Doral is not a hot spot for wedding but the grounds are beautiful for pictures!!! It was a gorgeous day and we were very lucky. Bill got us Spa suites (T suite for groom for day of and Master suite for two nights for the bride). These are very hard to come by and expensive!! He tried very hard to get the T suite which accommodated the groom's family the night of.
We used the Palms North room with nicely accommodates 100 (we had about 80) with a head table for our parents. Center dance floor and 8-10 person rounds. DJ off against the side wall opposite the bar. Cocktail tables in the back along with favor table. Worked our very well. Bill uses computerized generated maps of the room for planning. We used a separate linens service for chair cover and table overlay instead of all white which is included.
We did only fish and chicken to save money. We had our tasting in November we ended up changing a few things, which they accommodated. The food was served promptly however we heard reports of some people not getting a salad. The staff was attentive and somewhat too eager to clear your plate, especially if you dancing. That is what makes it a 4.5/5 in quality of service.
The contracted minimum was 15,500 which equated to 21,300 after tax and tip. Bill negotiated with management to bring it down to 17,300. It is somewhat more expensive that alot of other venues but you get alot more! You get the whole ambiance of the resort. No busy traffic streets or families coming from the pool. Palms North is not in a lodge/spa so you don't have all that interaction. In the day, you have all the golfers. We had our cocktail at 8-9pm so it worked out nicely.
Overall, a hidden gem with alot to offer. Not to be overlooked in your venue search!!!
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