We used the Holiday Inn in historic St Augustine to book a block of rooms for our wedding guests from out of town so that they could get a discounted rate. Their customer service was horrible! My guests called me several times having problems making reservations and multiple times my guests were told that the block did not exist! Maggie is the manager of this department and is not reachable most of the time. I would not recommend having a wedding block of rooms here at all!
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