We had an ideal experience at this location for our reception. Above and beyond our expectations. We also stayed there for 4 nights as did a lot of our family. Everyone there was great and helpful and fun. Highest recommendations. Not a single glitch!
As far as scenery, the Don is as good as it gets for me. The hotel is gorgeous, the courtyard made for a phenomenal wedding, and all we added were 2 flower arrangements, and the King Charles Ballroom has a stunning sunset view. All of these elements made the Don a must-have for me, regardless of anything else. I have a few picky items that I may not have the full background on, and ultimately did not negatively impact the wedding, but something to be aware of nonetheless. I heard from vendors that there were 5 events going on at the hotel that night including my wedding. The Don, being an older hotel, has one service elevator. As a result, many of my vendors were very late setting up, including the cake, which I was told was placed down at 5:30pm, and my wedding started at 4:45pm. We received a one-night complimentary suite on the day of the wedding, and the suite was beautiful. My only hang-up about it was that it was on the 2nd floor facing the street. My fiancé and I had hoped to receive an ocean view being that it was our special night, but I guess with so many people staying at the hotel, they adjusted…even though our wedding was booked in November ’07. I can honestly say that the Don’s service was bar none, the best. The set-up, service, food, ambiance was unbelievable! Our coordinator was awesome and extremely professional – she was amazing and I can’t thank her enough for taking my calls, answering emails, helping me with questions – she was outstanding. She also set up a tasting for us, which previous knotties had mentioned they did not offer tastings, and we met the chef. Also, there was no problem extending the reception an hour, as we requested at the beginning of the night – which was fantastic and a relief. The food was absolutely delicious and all of my guests loved the Lobster Bisque! I received multiple compliments from my guests that the catering staff was fantastic – they knew names, memorized drink orders, and were just overall attentive. When an extra table had to be set up, our banquet captain was on it right away. The bell staff was unreal – especially Buddy & Scott - they packed and loaded up everything for us the following day – and we had a ton of items from the reception. The front desk ladies were extremely friendly and helpful. The spa – oh the spa – the staff was amazing, there, too. The bartenders in the lobby late night were not only accommodating, but quick, and they made it a point to memorize names and drinks. The ladies in the gift shops were incredibly sweet and helpful, as well. I can honestly say that most of our guests said it was the best wedding they have ever attended, and I have to believe it is all because of the Don CeSar, it’s location, décor, service, and commitment to excellence. I couldn’t have asked for a better venue! We even got a certificate in the mail that we had a wedding at the Don with our names and everything!
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