I was hesitant about coming here as I did NOT want to get a "typical" wedding dress, plus I had heard some bad things about their customer service. At first I was shocked by the prices of the dresses -- VERY high and WAY out of my budget. But Allison could not have been nicer or more helpful. She started pulling dresses for me in my sizes and my budget, and somehow picked out the PERFECT dress for me. Also, because it fit perfectly, I got to buy it off the rack with a 10% discount! Allison definitely made the experience worthwhile - not sure I would have had as much luck with another salesperson.
Best customer service and great selection. They offer a service where they bring the tuxes down to the rehearsal and do any adjustments on site, such a time saver especially for out of town wedding party.
The staff was super patient and helped me figure out and find what I was looking for. They didn't pressure me too much, but because I live out of town I felt a little pressure to just find something and buy it. Eric helped me find a beautiful gown and veil and stay within a reasonable price range. And to top it all off, the entire store was 20% off! They also let me take pictures of every dress, which I really liked. My dress ended up being a Mestads exclusive and though they told me it would take 6-8 months, my dress arrived in store in ONE month. They kept it safe for me for 5 months until I returned to MN
The same day we also decided on Bridesmaids dresses. I wanted to get Travis' input on the color and we were missing one bridesmaid. The girls that were with us got their measurements put in the computer and paid for their dresses. I called the store a month later with the last maid's measurements and the color selection and they placed the order for me. Easy as pie.
I bought my dress at a cute bridal salon in Rochester, MN. Mestad's provides exceptional customer service and my dress was perfect!
Click on each tool to see a sample.