my daughter just got married this weekend on bald head island. we hosted the reception at the shoals club. please be warned that the service and food was HORRIFYING.
we visited the island 3 times to help plan my daughter's wedding. we taste tested the food well in advance. we ordered prime rib and crab cakes because they were excellent at the taste test.
sadly, for the reception, the shoals club did NOT deliver what we taste tested. the prime rib had to have been shaved on a deli meat slicer. it wasn't prime rib. it was a junky piece of roast beef like you could buy in a store. and the crab cake was small and stale.
worse, the service was terrible. the planner did NOT show up until 2 hours before the wedding to assist in overseeing the set up.
i am so angry word cannot fairly sum up my feelings. we invested alot of money in my daughter having an amazing wedding. sadly the shoals club and bald head island folks ROBBED my daughter of the day she deserved and the experience we paid ALOT of money for.
bald head island is a beautiful place. but they have you as a captive audience...and after you sign tne contract...they have NO KNOWLEDGE OF CUSTOMER CARE OR ETHICS.
I WARN YOU...DO NOT GET MARRIED THERE.
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