Wedding Questions

Terrible Vendor Experience

July 26, 2017 7:23:30 pm

Posted in Seattle, WA, USA
Emptyprofileicon J G

This is so bizarre...

I had a negative experience with the Owner of Xavier Photography located in Seattle, WA back in January. He changed an appointment time via email which I did not see until I was checking my email to see the address of the coffee shop we were meeting at right before our scheduled meeting time. When I called him to verify we were still meeting at the original time, since I never responded to his emails, he said he was expecting to meet at the later time. When I asked him why he didn't call to change the meeting time he said something like "maybe I should have". I told him that I thought he was unprofessional and I did not feel comfortable working with him - and then the phone line went dead. I had always given him the benefit of the doubt that maybe I hit the hang up button on my phone or the line dropped (Later he freely admits to hanging up on me b/c he knew I would be hard to work with!). I was bummed b/c I was excited to see his portfolio and I probably would have been a pretty easy sell.

I had all but forgotten about the guy until the morning of March, 3 when I received a VM from him at 8 AM upset about some supposed posting that he accused me of writing. He ranted that the post was untruthful, that he hung up on me because he did not want to work with me, and that I needed to "get over it" and remove the post. 1 problem: I DID NOT WRITE THE POST.

He continued to call all morning and left another threatening VM where he informed me that his lawyers would be contacting me and possibly serving papers.

He also proceeded to email me:

Good morning,

I came across your yelp review this morning. I'm shocked to say the
least. I offered you an amazing deal. I kindly asked you to re-schedule,
meet me at noon rather than 10am. Only to give me more time to prepare
for our consultation. I had to drive from Wenatchee that morning. I know
for certain you get your email messages forwarded to you cell phone. Is
it really that un-professional to change a meeting by a couple hours?

I wanted nothing more than to shoot your wedding and offer you an
unbelievable deal. I'm sorry you found it unprofessional to ask for 2
more hours. Because of this you missed out on an amazing deal, that is
not my fault or my wrong doing.

I hope you find the courage to delete that false post. Otherwise my
lawyer will be contacting you very soon.

kind regards,

Xavier Photography

And text message me:

"I did nothing but try to help u. U ignored my message to reschedule. That was ur choice. U r not a client of mine and have no right to yelp. Tell the truth."

"I hung up on you cause I knew ud be hard to work with."

"My lawyer will be contacting u shortly, possibly to serve u papers"

Remember: I DID NOT POST ON YELP OR EVER REPLY TO HIS 4 CALLS, 2 VM'S, 3 TEXT MSGS, AND 1 EMAIL (in less than 3 hrs). This incident and all correspondence (which I have saved) was completely unprovoked.

I created my own Yelp account and messaged the person who posted the original negative post (we have the same first name and last initial and therefore have the same Yelp user name) and she confirmed that he has been harassing her as well and she took down her post b/c he threatened legal action. Now all negative posts have been taken down and almost all positive posts have been put up in the last few days.

Make up your own mind if you want to work with someone who has no problem using your personal contact information in such an inappropriate and harassing manner. He only stopped contacting me when the police left him a voice mail. If he ever contacts me again via my personal contact information he will be receiving a letter from MY lawyer.

Can you believe someone trying to get business would treat people this way?! So, so weird.

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