Barrington, Rhode Island, USA < change city >

"I ordered my invitations from Felicia's and was very happy with the results. I also ordered sashes for the chairs and tablecloths for my reception. An hour after ordering the tablecloths I had a change of mind and just could not justify spending $25 a table. I called to cancel my order and they refused. I ended up losing $500 in the process. While they may have been technically right that I had signed a contract for the tablecloths, you might think that they would show some customer service skills and cancel my order. Especially since when I called to cancel they had not even faxed in the order to their linen provider! They are nice as can be until something does not go their way. I would stay away. It was disappointing because all of my other vendors were so helpful and considerate to deal with."