San Diego, CA, USA < change city >

"Initially I had a bad experience at David's Bridal the year before I began planning my wedding. I went to the Mission Valley store to shop for a dress and no one greeted me nor asked if I needed any assistance as I browsed through the store. I was completely ignored even as I walked towards the door to leave, no one approached me. Over a year later when I was ready to purchase my dress, after no success finding something at two other bridal gown shops in the Mission Valley area- I went into David's Bridal Mission Valley store. This time I was greeted with friendly service by bridal consultant Urzula. She helped me search for a dress without the pressure to buy something I didn't like (which was something I did not like about another bridal gown shop). I found my dress on a return visit. She helped me find a beautiful dress that made me feel and look like a bride the minute I tried it on and I bought it at a bargain price. Urzula was wonderful each time I called and came to the store. Urzula was very professional and sent me thank you notes for my initial visit to the store, one after the purchase of my dress, and I think another note after I got married. She followed up several times to check in with me about bridesmaids dresses. All of my bridesmaids and my matron of honor purchased their dresses through David's Bridal. All felt that the prices were reasonable and each looked stunning. Alterations is what is costly. The one thing that was an issue for me is that when I picked up my dress after my final fitting, it was supposed to be flawless instead it was missing beads and had a few loose ones(a bead check was already done) and there was a pen mark on it (it was already spot cleaned). This was days before my wedding and they resolved those issues in a timely manner and my dress was ready for my wedding day."