Masen was recommended by another professional photographer. That alone was an indication that he's really good at what he does! I checked out his webiste, loved what is on there, and completed an online inquiry. I received a reply and began correspondence to set up a consultation. He was very flexible in scheduling a time that was convenient for us, since we were planning our wedding while not living in San Diego. From our first meeting, we loved his great personality and found that he was a great match for us. From beginning to end, he is very responsive to phone calls and emails. I can't emphasize enough how flexible he is and so willing to make sure you are happy with his work. He has awesome energy and great vision. His work leaves you speechless. I really wanted to have pictures I could call my own, not the same pictures you tend to see on most photographers' websites. He gives you what you want, but still leads with his expertise. He is very professional, yet not stuffy at all. You won't want anyone else to photograph your special event after meeting Masen. If you want someone who is fun- that's definitely what you will get for your engagement session and wedding day. By no means don't let the pricing intimidate you, his work is worth it. In my personal opinion you are getting bargain prices for such extraordinary masterpieces. Trust me, I did spend time searching for just the right photographer who would meet our needs and he was the only one who met every single criteria. I can't say enough about Masen. You'll feel the same way too! He's the best hands down..no need to look any further!