We also had some problems with this registry as well. The woman at the store was extremely rude to us when we signed up, I almost walked out.

We registered 2 weeks before our wedding and the staff at BB & B were awesome. The registration process was simple and quick, we found tons of stuff we liked, it was easy to add items to our registry in the store or on line, and they have a great discount program for us to purchase items still on our registry after the wedding for a 20% discount. We're planning on using it. They even let us stay and shop for over an hour after the store had already closed. On top of that, they gave us an incredible discount on a display hammock we liked for our wedding night on the beach!

Really great selection. After the wedding, they were really great about taking returns back, etc.

Fairly easy to set up. The store I went to wanted me to register for everything in one day which seemed ridiculous to me. I ended up coming back and adding/deleting some stuff. The registry people were very helpful. Their return policy is pretty good except I'd always heard you could bring stuff back for cash, which I know sounds tacky but I registered for 12 place settings and got 15, so it would have been nice to get the cash back since we were done with all our purchases. If you don't have a gift receipt or packing slip, you will just get a store credit on a receipt slip, no card. Although today I went to return something and they said they would give cash IF the people have the receipt and yell/scream. :)

Wonderful to work with. Returns were very easy and I could register for everything I wanted to online which was a huge convenience. MOST of my guests who bought off a registry, bought from this registry!

LOVE IT! They have everything. You can add to the registry online! They give you back cash for the returned gifts.